Expand your Telehealth Therapy Options to Grow Your Business
While telehealth offerings have been around for some time, it wasn’t until the COVID-19 pandemic upended our lives that digital therapy sessions entered the mainstream.
In fact, there is only one Recent reportThe study found that 64 percent U.S. households had used a Telehealth service in the last 12 months.
Telehealth therapy seems set to grow in popularity as we move into the future. According to Precedence Research, the global telehealth market — which brought in $40.3 billion in 2020 — is poised to reach $224.8 billion by 2030.
Telehealth therapy offers clients and practitioners alike many benefits that are driving growth. Continue reading to learn more about these benefits.
What are the benefits of Telehealth Therapy for Clients
There’s a reason telehealth therapy services are becoming more popular: the approach to therapy has a lot of upside from the client’s perspective.
It’s easier for clients to access telehealth counseling
Telehealth therapy is a way for clients to get the services they need, from the comfort of home. It is easy to book telehealth appointments with therapists. Simply self-serve the available times, and choose one that suits your schedule. Additionally, since clients don’t have to commute to the therapist’s office and back again, they’re able to save time and keep appointments even when they’re busy.
Therapists can access therapy services even from faraway locations
Not everyone has the opportunity to live close enough to the therapist they need. If someone is experiencing trauma and needs to see someone who specializes, uncommon nicheThey may have difficulty finding a therapist that meets their needs. By booking telehealth counseling appointments, however, individuals can see the perfect therapist for their needs — even if that person lives on the other side of the country.
It allows clients to avoid the spread of infectious diseases
In the COVID-19 eraMany clients skipped appointments or had them cancelled, as everyone stayed home in order to flatten the curves and remain safe. Some practices actually reported this. No-show rates as high at 60 percent. Telehealth allows clients to see therapists at their own homes, which is particularly useful for keeping appointments on track and keeping communities safe.
It’s easier to have a family member involved in the process
Many clients would prefer to have a loved one nearby during therapy sessions for comfort and moral support. But what happens when the person you’d want to be there the most lives in another state? Telehealth therapy allows clients to bring their friends and family along for the sessions, making them more productive.
The quality of care is improved
Engagement is key to achieving the best client outcomes. Telehealth technology has been a success. High satisfaction scoresTelehealth therapy is more effective for clients than the practices that use it.
What are the benefits of Telehealth Therapy for Practices
Now that you have a better idea of some of the main benefits telehealth brings to clients, let’s turn our attention to the ways the technology can benefit your practice.
You can reach a wider geographic area
If you run a practice that’s in a suburban area and you only offer in-person appointments, chances are the bulk of your clients will either live or work in that area. In other words, it’s unlikely that someone will commute three hours just to see you, no matter how effective you are. By embracing telehealth therapy, it’s possible to cater to clients across the country — significantly expanding your total addressable market by flipping a single switch.
You can see more clients
Telehealth appointments are generally more efficient than in person ones. You don’t need to wait for someone stuck in traffic or for two clients to wrap up a conversation in the waiting room before moving on to the next appointment, for example. As a result of this efficiency, you’re able to see more clients in the same amount of time.
Higher revenue and a stronger bottom line
During the pandemic the government increased the number of Telehealth services that are coveredMedicare. Telehealth therapy sessions can be charged at the same rate as an in-person session. By Telehealth therapy:, it’s possible to treat more clients over the course of the day, thereby strengthening your practice’s financial position. Plus, Clients are less likely to cancelThese gains are compounded by.
Improved work-life balance
Telehealth allows clients to access sessions from any device connected to the internet. The same applies to therapists. Telehealth therapy allows therapists to conduct sessions from their home, rather than having to travel to the office every day. This allows therapists to have a better work-life balance and prevents burnout.
The quality of care is improved
You can treat clients from a wider area by being able to engage and provide care in a convenient manner. This increases your chances of providing the best possible care for each client. This allows you to make it easier for your clients to live their best lives.
Telehealth Therapy: How to get started
By now, you’re probably thinking that telehealth therapy sounds great. You might be wondering where to start with this technology.
There are many proven solutions available on the market that can be used specifically for telehealth, including:
- Updox TelehealthThis allows therapists to hold video sessions on a secure, HIPAA-compliant platform. Secure texting and SMS allow you to communicate with your patients, keeping them involved.
- iSalus AnywhereCarea simple-to-use telehealth system for individual providers that integrates well with other tools used by your practice. AnywhereCare allows you to bill clients for telehealth visits with just a few clicks.
If you’re looking to add to or grow your telehealth therapy options to increase client reach and improve business and client outcomes, EverCommerce can help. Learn more about whether UpdoxOr iSalusIt is right for you.
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